Frequently Asked Questions

On this page, you'll find answers to common questions about our therapy services. Whether you're curious about insurance, cancellation policies, or length of treatment, This section aims to provide clear and helpful information. We understand that starting therapy can come with many questions, and we hope this resource helps to address any concerns you may have. If you need further assistance, feel free to reach out directly.

  • No. Oftentimes, individuals choose not to use their insurance for services for several reasons; the main reason being that insurance companies require mental health diagnoses to justify the necessity for treatment. This diagnosis becomes part of your insurance record and could potentially influence future coverage or premiums.

  • Individual therapy rates are $130 per 45-60 minute session.

  • Yes! We accept Optum, Cigna, Aetna. We also accept Optum, Aetna, and Cigna EAP’s.

  • We require a 24-hour cancellation notice. A 24-hour cancellation policy helps maximize availability and benefits clients seeking last minute appointments.

    We allow one same day cancellation. Future same day cancellations and all no-shows will be charged the full session fee.

    Please note that insurance does not cover last-minute cancellations or no-shows, therefore, the client is responsible for this fee.

  • We accept all major credit cards, HSA/FSA cards, and cash.

  • The duration of mental health therapy varies depending on your individual needs and goals. It can range from a few sessions to longer-term support, tailored to your specific journey and progress.